If your legacy adapter wont fit in your surface dock due to the angle of the connector, replace that adapter if you want to use an external monitor. If youd like to install updates yourself, follow these instructions to manually update your microsoft surface dock firmware. Turn your ultraportable surface into a desktop pc and boost your productivity with surface dock. If the monitor is connecting over mini display port to hdmi that might be causing the issue.
Microsofts surface book 2 is undeniably one of the most powerful modular laptops on the market, and its display. This is getting ridiculous now, we have 4 surface pro 4 devices and 1 surface book with official microsoft docks. Fix fix for external display monitors flickerissues with. Using either the surface docking station, a usbc port or mini display port, this video will walk you through how you can connect additional.
After youve set up your workspace, connect the surfaceconnect on the dock to your surface. Surface book 12, surface go, surface pro 67, and surface. If you want to turn your surface into a desktop workstation this is for you. When i got back from ignite, it was worse i couldnt use an external monitor either through the surface dock or the builtin displayport. After the recent windows 10 version 1809 updates, it doesnt recognize the external monitor. After youve connected your surface and your external monitor to the dock, you can choose what to display on each screen. They work with surface pro 4, surface pro 2019 and surface pro 6. Is it possible to get 3 external monitors out of the surface book. Best external monitors for surface book 2 windows central 2020. Surface pro 4 docking station display issues love my surface. I didnt have to do any additional set up to get the dock to work. This file will clear your cache, whether you have a dock or not.
Surface dock not working correctly with external monitors. Fix fix for external display monitors flickerissues. For some reason the highest resolution i can select on the external monitor is 1920x1080 even though it should support 3840x2160. I would like to leave the surface book connected to the surface dock with the surface book closed and have the desktop extended to 2 screens on the single. I would definitely make sure and close the laptop so you are mot trying to push a 4th monitor feed. That might allow 3 external connections but i am not sure any graphic or video impact there may be. How to connect your surface to a tv, monitor, or projector. The monitors work reliably for a while sometimes up to 3 or 4 hours then suddenly one or both will go blank and the display will switch back to the surface book for a second or two then will revert to the. I contacted microsoft technical support and spent an entire evening on the phone with them only to have them remotely reformat my surface book not cool.
In the assumption that my minidp port was defective, ive bought a surface docking station and tried to connect through one of those two minidp. I have a brand new surface book that i am trying to connect 3 external monitors to. Plug in an av cable with a mini displayport end into your surface book more on cable options below. Improved display stability for external displays when used with surface book or surface book 2. If you have a surface pro, you can leave the microsd card in the microsd card slot.
I recently purchased two dell u2414h monitors to work with my surface book and surface dock. All models of surface studio, surface book, surface go, surface pro. Im planning a external monitor setup with the surface book 2 15inch, however this seems a bit complicated. Anyone else having issues with the surface dock not working with 2.
Removing my surface book from the dock and redocking several times a day has not. Check monitor compatibility dell s2415h is not on either the known bad list or the known good list. Microsofts surface book 2 is undeniably one of the most powerful modular laptops on the market, and its display available in. When i get home, i connect it to a surface dock, which is set up with two dell s2415h monitors as well as speakers, usb keyboard and mouse. Plug the monitors up to the display ports on the surface dock using no adapters, just the proper cord adapters to older 24 monitors broke down the process. In this episode we feature the microsoft surface book 2. I have a user who is having an issue with their surface book when it is connected to 2 external monitors through a surface dock. I have that problem occasionally through my dock, though less so of late, and for a few weeks i fought it continuously on an external monitor i connect at home via the mini display port. Surface book minidp to external monitor not working. On my desk i have 3 external monitors, with the usb c output on the sb2 and the 2 mini dp outputs on the surface dock i hoped i could run all 3 monitors. They promised to call me back the next morning with a solution, which they never did. Solved surface book external monitors black out and come. This is the surface dock that microsoft should have created the.
Why microsoft needs to release a new surface dock now microsofts surface dock is a valuable piece of hardware many professionals rely on every. Hi, got a sb2 last week and picked up a surface dock today. The new dock connector seems to intentionally block the display port connector on the side of the surface book. Just plug in the dock into the surface power connector, hook up your monitors hdmi with the mini display port cable work best, add a usb wireless keyboard connector, and youre ready to go. Seems the usb c port is disabled with the surface dock plugged in though. Well, that device cannot run two 4k displays at 60hz because the dock connector is too large to plug into the book while using the builtin displayport connector.
If i connect one external to the surface itself, it works no problems. Ive had my surface pro 4 for almost a year now and ive been having a lot of problems connecting mini dp to hdmi my external displays from the dock. Restart your surface, reconnect the dock andor monitors, and try your external. May 11, 2018 i have a brand new surface book that i am trying to connect 3 external monitors to. This is the surface dock that microsoft should have. Jan 03, 2020 we have been lucky to find the best active mini displayport to dvi adapter that features 4k support, highquality connector, and durable.
In addition to allowing you to transform your surface into a desktop pc by plugging in the dock s surfaceconnect cable, the dock has two mini displayport ports, a gigabit ethernet port, four usb 3. A bare surface book or surface book 2 without a case or thick decorative decals. How to run two 4k monitors from your surface petri. I was really reluctant to get the surface dock even though i was eyeing it since i got my surface pro 4 a year ago.
Nov 01, 2018 hello i have a microsoft surface 3 256g on which i try unsuccessfully to connect an external screen asus mb168b with an usb cable. My intend to use one of the monitor as a duplicate of the surface monitor and the other two as extensions, thus three monitor with the surface monitor being duplicated to one of them. Surface dock not working correctly with external monitors windows 10 spiceworks. Try to use the display with the surface dock, no monitor at all.
My surface book remains closed under my desk unless i am travelling or in meetings. Compatible with surface pro 3, surface pro 4, surface pro 5th gen, surface pro 6, surface pro 7, surface laptop, surface laptop 2, surface laptop 3, surface book, surface book 2 and surface go. We have investigated a few approaches and there are unique tradeoffs that are not easy to discern from manufacturer marketing materials. The easiest way to connect a surface pro 3, surface pro 4, or surface book to two monitors is with a microsoft surface dock. I have use my surface book laptop with the clipboard for months. How to connect a surface book to an external display. The only way i could make an external display light up was to undock the clipboard and plug the dock connector into it. Surface pro dock for surface pro 4pro 5pro 6 usb hub docking station with gigabit ethernet port, 4k hdmi vga dp display port, 3xusb 3. Using either the surface docking station, a usbc port or mini display port, this video will walk you through how you can connect additional screens to your surface.
Jan 27, 2018 the surface book 2 and all windows devices, apparently cant properly handle dockingundocking from an external display. Depending on the hardware you have at hand, there are a few solutions to achieve this setup. Surface book, two identical hp2311x monitors, hdmi to mini display cables. In this demostration, see how to connect surface book to an external display using the new surface dock. For some reason though, the usbc on the surface book does not want to recognize the 3rd external monitor. Each device is being used with a dock, with 2 mini display por. In fact, the chart shows and i have confirmed that the surface book and dock both in fact support a single 4k monitor at 60 hz. Never did my surface book 2 detect external displays. It is connected to the surface dock, and the monitors are connected to the dock as well. Feb 27, 2019 adapters released with surface pro 4 and surface book are compatible with surface dock. I have been successfully using a surface pro 3 in a dock with two monitors, one via an hdmi adaptor in the mini display port in the dock, the other via a vga adaptor in the on board mini display port in the surface pro 3. Ive been using my surface pro a lot, however i am keen to get more from it by extending the desktop with an external monitor. Why microsoft needs to release a new surface dock now.
I am trying to connect my surface book via the dock to an acer 27 touchscreen monitor. The surface book seems to be fraught with display driver issues even now. Feb 23, 2019 multimonitor via usbc for the surface pro 7, laptop 3, and pro x, also see the separate article. Hi all, i have the surface pro 4 i5, 8g connected to my samsung lu28d590ds 4k monitor. How to connect a surface book to an external display locate the mini displayport on the righthand side of your surface book its tiny. It doesnt take any effect either through the builtin displayport or the surface docking station. Surface dock wont recognize monitors discus and support surface dock wont recognize monitors in windows 10 drivers and hardware to solve the problem. With the surface family of devices, its easy to connect to an external display, such as a tv, monitor, or projector. If youre not sure which dock you have, go to identify your surface dock and features. As far as i am concerned, this concession breaks surface book s promise as a viable workstation replacement. I dont have one to test, but it requires a display to display port. Microsoft concedes surface book incapable of dual 60hz 4k. Every microsoft device including surface pro series, surface 3, surface book and surface dock are using mini displayport for connecting to external displays. Ill be writing about my experiences using surface book with surface dock and two external displays in the near future.
Considering the high price of microsoft surface pro devices youd think these cables would be packaged in with the surface pro, or at least with the docking station, but that isnt the case. I would get lots of disconnects, reconnects and flickering. Best external monitors for surface book 2 in 2020 windows. I just did the latest update and now my surface dock used with a surface pro 4 16 ram 512 ssd wont recognize the attached monitors. Yes, the surface pro 7 supports dual 4k external displays with up to a 60hz refresh rate. Ill be writing about my experiences using surface book with surface. Namely, my surface book couldnt use my external monitor. Issues with dock with external monitor windows central.
That is especially true when it comes to the display youre using to present work to a roomful of clients. Microsoft surface connect your surface to external displays. Surface book not recognize external monitors with dock in windows 10 posted on october, 2018 by windows 8 rtpro i have use my surface book laptop with the clipboard for months. I have been doing this with my surface pro for a couple years now using a surface dock and mini display port adapter from the surface pro.
Thin screen protectors and thin vinyl decalsstickers are. Sometimes it connects and works but the display gets a lot of flickering screen. Mar 26, 2020 use the surface dock to connect your surface to fullsize monitors, an ethernet connection, external speakers, and more. Jan 05, 2020 best external monitors for surface book 2 windows central 2020. If you have trouble updating your surface dock, see update your surface dock for surface book, surface pro 4, and surface pro 3. When i plug in the mini display port into the dock, the monitor screen never turns on, but it seems that the surface book goes into a loop identifying that there is an external monitor now attached.
Surface book not recognize external monitors with dock in. I now have 3 monitors the surface screen and two external monitors. It is an embarrassing weakness in a device that microsoft pitched with exuberance and bravado. The result is a snowball of ui rendering issues that eventually. Dell u2414hb with microsoft surface book and dock not. Finally, a real and working solution to the surface pro external monitor problems that have been a pain for so many of us. My surface device, daisy chain support, external displayaudio output. Microsoft have replaced the dock once, made no difference, and have nothing useful to offer in technical support. The microsoft surface dock is the official docking station for microsoft surface devices. Surface pro 6, surface laptop, surface laptop 2, surface book, surface book 2, and surface go. It didnt matter what monitor or adapter i used, either. Troubleshoot surface dock and docking stations microsoft support. Best external monitors for surface pro can be had for cheap with amazon prime day deals. Surface book with surface dock screen flickering ive got a user with a surface book that we just deployed.
Also, the screen displays the hdmi input, but the monitor tells me there is no signal from the dp input although it knows there is a cable plugged into the dp input. Undock your surface from the surface dock or disconnect the monitor from your surface. Clearing the windows 10 external monitor cache pauls down. If you are running windows 10 in s mode you will need to switch out of s mode or use a different computer to install and update your surface dock. I have the microsoft surface dock and am using both displayports but need to add an additional. Welcome to the third episode of the ultimate laptop setup. Shortly after the windows anniversary update, the monitor would no longer connect, and my surface book display wont work when a monitor is plugged into the dock. The monitors go blank for 24 seconds and come back up several times a day. U3415w setup extended desktop 2 screens with surface book. Best external monitors for surface pro surface pro 3 to x. Surface dock will recognize either monitor, in either socket, with either cable but not both at once. Select yes to allow changes to your surface, select yes to confirm, and then select ok to close. Surface dock wont recognize monitors windows 10 forums. Its been running windows 10 and going like a dream.
I pair some great accessories that mesh well with the surface book. Plugged up the 3rd monitor 4th counting surface book. It is the easiest docking station ive ever worked with. I finally got it last week after 3 months of using a usb dock for a usb mouse and keyboard and plugging in an external display and speakers and charger separately. The bad news here is that it is not possible to get three monitors as far as i have been able to determine using the surface dock the new one and the surface connector. The dock uses an articulating hinge to prop the surface pro up alongside external monitors, and it can be adjusted to different angles. Unlike the surface pro 7, laptop 3, and pro x, the usbc port on the surface book 2 and surface go is limited in bandwidth and by default, only supports a single independent display output via dp alt mode. Are you able to use the mini adapter on the surface book pro while connected to the dock, or does the connector for the dock cover the port.
Surface dock isnt connecting to your external monitor. You can use the following troubleshooting methods for surface book. How to fix frequent surface dock issues windows report. If i connect another to the dock or both to the dock, i get issues. On display properties, i will see options for having the second monitor display on screen 1, screen 2, both. If youve done the steps above but youre surface dock isnt updated. Several folks asked about building multimonitor workstations around the microsoft surface book 2. I tested on another laptop under windows 10, the screen works well and is recognized without problems. Troubleshoot problems with your surface dock for surface book, surface pro 4, and. Added support for surface dock firmware updates with improvements targeted to surface book devices. Well, that device cannot run two 4k displays at 60hz because the dock connector is too large to plug into the book.
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